Terms of Service

These terms govern client engagements with Puresome Cleaning LLC. We believe in transparency, proactive communication, and partnership-level collaboration.

Last updated: August 25, 2026

Service scope

We provide steam cleaning, botanical detailing, organizing support, and concierge follow-up as outlined in your proposal. Services not included in the proposal will be quoted separately.

Scheduling and access

Regular visits are scheduled with a two-hour arrival window. Clients must provide secure entry instructions. Missed visits with less than 24 hours notice may incur a $75 fee.

Sustainability practices

We operate a zero-fragrance policy, launder microfibers in-house, and offer refill stations for consumables. Clients may request documentation for LEED, WELL, or ESG reporting.

Billing

Residential services are billed after each visit. Commercial and industrial engagements are invoiced monthly with net-15 terms. We accept ACH, major credit cards, and corporate billing portals.

Liability and insurance

Puresome Cleaning holds comprehensive general liability, workers compensation, and bonded coverage. We request clients disclose high-value or delicate items prior to service.

Cancellations

Either party may cancel ongoing service with seven days notice. Emergency cancellations will be accommodated without penalty when weather or safety is a factor.

Text messaging terms

By providing your mobile number and checking the SMS consent box on one of our website forms, you agree to receive recurring text messages from Puresome Cleaning. Clients who opt in on our contact and quote form receive quote and estimate follow-ups, appointment confirmations, scheduling and arrival reminders, and service updates. Job applicants who opt in on our employment application receive interview invitations, interview reminders, and application status updates. Message frequency varies. Message and data rates may apply.

Reply STOP to cancel at any time or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of any purchase, of employment, or of applying for employment.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For full details on how we handle your mobile information, see our Privacy Policy.