Please read these terms carefully before using our services.
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Puresome Cleaning Services ("we," "us," or "our"), concerning your access to and use of our website, mobile application, and cleaning services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use our Services.
Puresome Cleaning Services provides residential and commercial cleaning services. By scheduling our cleaning services, you agree to provide access to your property at the scheduled time and to communicate any specific cleaning requirements or concerns prior to the scheduled service.
Scheduling: Services can be scheduled through our website, mobile application, or by contacting our customer service team. All appointments are subject to availability.
Cancellations: We understand that circumstances may arise that require you to cancel or reschedule your cleaning service. Our cancellation policy is as follows:
Rescheduling: Requests to reschedule a service should be made at least 24 hours in advance. Late rescheduling requests may be subject to the same fees as cancellations.
Pricing: Our service pricing is based on factors including but not limited to the size of the property, type of cleaning, and specific requirements. Prices are subject to change, and we will notify you of any price changes before your scheduled service.
Payment Methods: We accept various payment methods, including credit/debit cards and electronic payments. Payment is required at the time of booking unless other arrangements have been made.
Recurring Services: For recurring cleaning services, you authorize us to charge your payment method on file according to the agreed-upon schedule.
We strive to provide exceptional cleaning services. If you are not satisfied with the quality of our service, please notify us within 24 hours of service completion, and we will address your concerns promptly. Depending on the circumstances, we may offer to re-clean the unsatisfactory areas or provide a partial refund.
Access: You are responsible for ensuring that our cleaning team has safe and proper access to your property at the scheduled time. If our team cannot access your property, you may be charged a lockout fee.
Safety: You agree to maintain a safe environment for our cleaning team. This includes securing pets, informing us of any hazardous conditions, and ensuring that all areas to be cleaned are accessible and free from dangerous items.
Reporting: Any claims of damage or loss must be reported to us within 24 hours of service completion. Please provide detailed information and, if possible, photographic evidence.
Liability: While we take great care to protect your property, we are not liable for:
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we suspect unauthorized access or if you violate these Terms.
All content, features, and functionality of our website and mobile application, including but not limited to text, graphics, logos, and software, are owned by Puresome Cleaning Services and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or use any content from our website or mobile application without our prior written consent.
To the maximum extent permitted by law, in no event shall Puresome Cleaning Services, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
You agree to defend, indemnify, and hold harmless Puresome Cleaning Services, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at:
Puresome Cleaning Services
Email: terms@puresomecleaning.com
Phone: (734) 532-3867
Last Updated: May 8, 2025