Privacy Policy

At Puresome Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information.

Introduction

This Privacy Policy explains how Puresome Cleaning Services ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, use our services, or interact with us in any way. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us when you:

  • Fill out forms on our website (such as quote requests, contact forms, or newsletter sign-ups)
  • Create an account or profile
  • Schedule cleaning services
  • Communicate with us via email, phone, or other methods
  • Participate in surveys, contests, or promotions

The types of information we may collect include:

  • Contact information (name, email address, phone number, mailing address)
  • Billing information (credit card details, billing address)
  • Property information (home size, number of rooms, cleaning preferences)
  • Account credentials (username, password)
  • Communication history with our team
  • Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referral sources and exit pages
  • Geographic location (city and state)
  • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your cleaning service requests
  • Communicate with you about services, promotions, and events
  • Send administrative information, such as appointment confirmations
  • Respond to your comments, questions, and customer service requests
  • Understand user preferences to enhance the user experience
  • Develop new products, services, and features
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of Puresome Cleaning and others

Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose information to protect the safety, rights, or property of Puresome Cleaning, our customers, or others.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Puresome Cleaning Services
Email: privacy@puresomecleaning.com
Phone: (734) 532-3867

Last Updated: May 8, 2025