General Questions
How do I book a cleaning service?
You can book online through our website or call us directly for assistance.
Are your cleaning products safe for kids and pets?
Yes! We use eco-friendly, non-toxic products that are safe for your family and pets.
Do I need to be home during the cleaning?
No, as long as we have access, you do not need to be present. Many clients provide entry instructions or lockbox codes.
What if I’m not satisfied with the cleaning?
Your satisfaction is guaranteed. Contact us within 24 hours and we’ll make it right!
How do I pay for my cleaning?
We accept all major credit cards, checks, and online payments. Payment is due upon completion of service.
Service-Specific Questions
What is included in a standard house cleaning?
Our standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and more. See our services page for details.
Do you offer move-out or deep cleaning?
Yes, we offer move-out, move-in, and deep cleaning services for homes and businesses.
Can I request the same cleaner each time?
We do our best to accommodate recurring clients’ preferences for the same trusted cleaner.
How far in advance should I book?
We recommend booking at least 48 hours in advance, but same-day service may be available.